Player Safety

Responsible Gaming

Gambling should always be a source of entertainment, never a financial solution or emotional escape. At Mafia Casino, your wellbeing is our highest priority.

๐Ÿ”ž You must be 18 years or older to use this platform. Gambling is not appropriate for everyone.

Our Commitment to You

Mafia Casino is dedicated to operating a safe and responsible gaming environment for all Australian players. We comply fully with Australian responsible gambling legislation and hold our platform to the highest standards of player protection and transparency.

We partner with independent regulatory bodies and support organisations to ensure our tools and policies genuinely protect vulnerable players. Our team is trained to identify and respond to signs of problem gambling with care and discretion.

Your Player Protection Tools

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Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you spend. Limits take effect immediately and can only be increased after a 7-day cooling-off period.

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Session Time Limits

Choose how long you play in a single session. When your session limit is reached, you will be automatically logged out and reminded to take a break.

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Reality Checks

Enable periodic on-screen reminders showing how long you have been playing and your net session result โ€” helping you stay aware and in control.

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Cooling-Off Period

Take a short break from gambling by setting a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily suspended.

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Self-Exclusion

If you need a longer break, self-exclude from the Platform for a minimum of 6 months or permanently. Contact our support team to activate this at any time.

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Activity Statements

View a full history of your deposits, withdrawals, wins, and losses at any time. Transparency helps you track your spending and identify patterns.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. If you recognise any of these signs in yourself or someone you care about, please seek help immediately.

  • โ—Spending more than you can afford to lose
  • โ—Chasing losses by placing larger bets
  • โ—Gambling to escape stress, anxiety, or depression
  • โ—Neglecting work, family, or personal responsibilities
  • โ—Borrowing money or selling possessions to gamble
  • โ—Lying to others about how much you gamble
  • โ—Feeling irritable or restless when not gambling
  • โ—Losing interest in hobbies and social activities

Australian Support Resources

Gambling Help Online

Free, confidential counselling and support 24/7

๐ŸŒ gamblinghelponline.org.au

National Gambling Helpline

Free telephone counselling and referral service

๐Ÿ“ž 1800 858 858

Lifeline Australia

Crisis support and suicide prevention

๐Ÿ“ž 13 11 14

Beyond Blue

Mental health support for Australians

๐Ÿ“ž 1300 22 4636๐ŸŒ beyondblue.org.au

Mafia Casino supports the National Self-Exclusion Register. You may request self-exclusion at any time by contacting our support team. Once activated, your account will be permanently closed and you will not be able to reopen it during the exclusion period. We take this commitment seriously.